This accessibility statement applies to our website found at www.mystrokeguide.com. This website is run by the Stroke Association.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts.
- zoom in up to 300% without the text spilling off the screen.
- navigate most of the website using just a keyboard.
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software.
- some live video streams do not have captions.
- some of our online forms are difficult to navigate using just a keyboard.
Feedback and contact information
If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille please contact us by:
- email email@example.com
- phone 0303 3033 100
We’ll handle your request and get back to you in five working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the team via email at firstname.lastname@example.org.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Due to office closures, please contact us by email wherever possible to ensure we’re able to respond. Email email@example.com.
Find out how to contact us.
Technical information about this website’s accessibility
The Stroke Association is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by January 2022. When we publish new content we’ll make sure our use of images meets accessibility standards.
We will not be able to caption all video content that appears on our site due to resources and time as well as access to the original material.
We will not be able to make all our PDF documents accessible to screen readers although we are making efforts to ensure all new PDFs are accessible.
Interactive tools and transactions
We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We are currently redeveloping the site and will ensure the new one meets the required accessibility standards. We aim to have this in place by January 2022.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Preparation of this accessibility statement
This statement was prepared on 5 October 2020. It was last reviewed on 5 October 2021.
This website was last tested on 3 October 2021. The test was carried out ourselves at the Stroke Association using inline accessibility checker tools.