Help getting online

Here you can find additional help with getting online.

If you need help with:

  • using the site.

  • using the forum.

  • creating a new account.

  • questions about finding relevant information.

Go to our FAQ's where you can find answers to the above and more.

If you have any questions or queries please email us at and we will reply to you within 3 working days.

Help with digital technology

The Stroke Association and AbilityNet are working together to help people affected by stroke use technology.

AbilityNet is a registered charity supported by IBM and Microsoft.

AbilityNet wants to change the lives of disabled and older people by helping them to use digital technology.

What AbilityNet offer

Home visit

Across the UK friendly AbilityNet volunteers can visit you in your home to support you with digital technology.

Volunteers are available to come to your home, they can even help you over the phone or remotely. As well as diagnosing and fixing the most common computer-related problems, AbilityNet volunteers can help you with sending and receiving emails, using the internet, installing new hardware and software and adapting your equipment to make it easier to use. They can also offer impartial advice, signpost you to useful tools including apps, and support you to use My Stroke Guide.

My Computer My Way

This is a free online guide to all the accessibility features built into current computers, laptops, tablets and smartphones that can help you adapt your device, making it easier to use.

Free online resources

  • Fact sheets.

  • Webinars.

  • My Computer My Way.

  • Useful links.

  • Digital accessibility resources.

  • Workplace adjustments.

AbilityNet Live!

A free programme of live online events about technology and disability, to help share useful information for disabled people and their carers and employers.

Get in touch

For free phone advice and information please call 0800 048 7642 (Monday-Friday, 9am-5pm) or email

You can also find a Stroke and Computing factsheet that talks about technology that might help you.